Welcome to TMC
Delivering clean and safe water efficiently across the Emirate of Abu Dhabi
Customer Satisfaction
Ensuring timely and accurate water deliveries to meet your needs
Reliable Service
Our advanced system guarantees secure and cost-effective water distribution
Who We Are
ADDC and AADC intend to automate the process of water distribution services for various customers, using privately owned tankers to its customers in (1) Abu Dhabi, (2) Al Ain, and (3) Al Dhafra regions in line with the TAQA water distribution guidelines.
- Efficient distribution for maximum customer satisfaction.
- Advanced technology ensuring accurate and timely deliveries.
- Commitment to safety and quality in every drop of water we deliver.
Features
Managing water distribution efficiently and securely across the Emirate of Abu Dhabi.
Real-Time Tracking
Ensuring efficient delivery with live tracking. Our advanced system ensures accurate and timely water deliveries.
Automated Monitoring
Simplifying the process with automated monitoring. Our system handles the complexities of delivery, ensuring a seamless experience for customers.
Secure Transactions
Our system ensures all transactions are handled securely, providing secure payment options to our customer and operators.
Advanced Analytics
Leveraging data for a better service. Our advanced analytics help us improve delivery times and customer satisfaction.
Ensuring a Quality Service
Delivering quality and reliability in every aspect of our service.
- Professional expertise in water management.
- Advanced technology for accurate delivery.
- Customer satisfaction is our priority.
Services
Managing water distribution efficiently and securely across the Emirate of Abu Dhabi.
Reliable Water Supply
Ensuring consistent and reliable water delivery. Our advanced system guarantees that every delivery is timely and accurate.
Customizable Delivery Options
Offering flexible delivery schedules to meet diverse needs. Whether residential or commercial, we tailor our services to suit your requirements.
Advanced Tracking
Utilizing state-of-the-art tracking technology. Monitor your water delivery in real-time and receive updates on its status.
Secure and Efficient Transactions
Our system ensures all transactions are handled efficiently and securely.
High-Quality Standards
Maintaining the highest standards of water quality. Our stringent protocols ensure that all water delivered is safe and clean.
24/7 Customer Support
Providing round-the-clock customer support. Our dedicated team is always available to address any concerns or questions.
Innovative Solution
Managing water distribution efficiently and securely across the Emirate of Abu Dhabi.
Real-Time Analytics
Our analytics help optimize delivery routes and improve overall service efficiency.
Advanced Technology
Ensuring the use of the latest technology for optimal performance. Our system is designed to meet the highest standards of efficiency and reliability.
Customer-Centric Approach
Prioritizing customer satisfaction in every aspect. Our services are designed with the customer in mind, ensuring a smooth and hassle-free experience.
Environmental Responsibility
Committed to sustainable practices. Our operations are designed to minimize environmental impact and promote sustainability.
Frequently Asked Questions
TMC is the Tankering Management Center under ADDC, aimed at regulating the correct and safe
distribution of water across the Emirate of Abu Dhabi.
You can request water through the TMC Customer app available on Android and IOS devices, or by calling
the customer service center at 02-416-5112.
Service costs depend on the volume of water requested and the location. You can review the tariff
through the Tariff Offer page.
You can contact us via email at tmc.support@addc.ae or
tmc.support@aadc.ae, or call us on02-416-5112.
Yes, by using the TMC Customer app, you can follow your water delivery in real-time. The app will keep you informed about your order's progress and notify you of the expected delivery time.
If you encounter any issues with your order, you can contact our customer support team on
02-416-5112
or email us at
tmc.support@addc.ae
. We are available 24/7 to assist you.
Yes. By the customer APP, or contact the TMC. If there is a delay or any other issue, the TMC operator will
contact the customer.
Contact Us
We are here to serve you 24/7. You can reach us through:
